Principles of life

1. Change your mind. Circumstances change, so do moods, feelings, impressions, ideas and people!

2. Have your own opinion. Don't let others dissuade you or bully you! You are allowed to think whatever you want, and so are they.

3. Take time off. Honestly, the world will not implode because you took a break! Take time to recharge and you'll function at your peak afterwards.

4. Let go of "obligations." If you don't absolutely love it, consider letting it go!

5. Questions others. You have every right to make up your own mind and not just follow along, especially if it doesn't feel right for you.

6. Make mistakes. Life would be pretty boring if you were perfect, not to mention how much others would dislike you because they felt inferior!

7. Sleep in. Rest is important, schedule a day where you can sleep in if you want to.

8. Let "it" go. Dragging old resentments and anger will only hurt you.

9. Have "me" time. Having at least one thing that is just for you will go a long way to improve your life.

10. Be grateful for what you do have. Getting stuck in a cycle of i'll be happy when ______, keeps you from being happy, ever. Look around and see how wonderful your life is now!

11. Succeed. Sometime you get in your own way! Fear of failure is less of a factor than fear of success in most cases.

12. Celebrate "small" stuff. This puts in your mind how grateful you are for what is in your life. Success is success, not matter how small! Treat it with the respect it deserves.

13. Feel really good about yourself. It's not bragging or boasting or being arrogant to be proud of who you are.

14. Cry. Again, trying not to only makes it worse! Crying is not a sign of weakness, it's a sign of being sympathetic and caring, not to mention a release.

15. Forgive. "Holding anger and resentment towards another is like drinking poison and expecting it to kill your enemy." Forgiveness is for you, not the other person.

16. Say no! Every yes you say to something, is a no you are saying to your family.

17. Reassess your goals, passions and dreams. As you change, so should your plan.

18. Dream big! Small dreams keep you safe, and small! So dream big because even if you don't fully succeed, you'll be much farther ahead.

19. Feel emotions (even negative ones like fear and anger). To ignore emotions only gives them more power. Acknowledge them and they'll disappear much quicker.

20. Reward yourself. When you reach a milestone, reward yourself. While creating your plan, decide how you're going to reward yourself once each big goal has been reached.

Photo gallery

Words of wisdom

1. Chocolate is like a bandaid. It can make your problems feel much better for awhile until it falls off or you run out.

2. The one who loves you will not make you cry alone at night thinking about him/her. They will be right beside you telling you it will be alright.

3. My life have taught me one vital thing and that is: I came into this world alone. I shall leave it alone. And, if I have to live in it alone, so be it! I contend to live it in peace with myself.

4. A real man doesn't make love to a million women. A real man makes love to one women a million ways.

5. Immature love says "I love you because I need you". Mature love says "I need you because I love you".

6. I love you not because of who you are, but because of who I am when I am with you.

7. Just because someone doesn't love you the way you want them to, doesn't mean they don't love you with all they have.

8. Love is like growing --it's hard to feel, sometimes, and even harder to see, but when you look back on it, you realize how far you've come.

9. To the world you may be one person, but to one person you may be the world.

10. Never frown, even when you are sad, because you never know who is falling in love with your smile.

Working experience

Company Name: KHIM FOOK TRADING SDN. BHD.

Position Title: Sales Manager

Position Level: Manager

Specialization: Sales – Retail/General

Industry: General and Wholesale Trading

Duration: Jan 2008- Feb 2010

Work Description

• Responsible for supplying of consumer products & services via visiting outlets
• Develop & maintain good business relationship with customers, especially key customers
• To ensure timely distribution and accurate quotations, qualify opportunity and follow-up to close deals
• In charge of making orders for specific products which assigned by Managing Director
• Supervising sales teammates through discussing, sales reports, and go for solution from the feedback of market trend and competitors side
• Planning to expand the current business with opening new outlets

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Company Name: DELL ASIA PACIFIC SDN.
Position Title: Inside Sales Account Manager
Position Level: Senior Executive
Specialization: Sales – Large Corporate Sales (LCA-Malaysia)
Industry: Computer / Information Technology (Hardware)
Date Joined: Oct 2007
Date Left: Sept 2008

Work Description

• Responsible for Direct Selling of Dell products & services via receiving and making outbound calls
• Responsible for large corporate accounts
• Develop & maintain good business relationship with key customers
• To receive calls from customer at all time during log-in period
• To ensure timely distribution and accurate quotations, qualify opportunity and follow-up to close deals
• To qualify & identify opportunities and follow-up on potential deals
• Responsible for weekly update of the sales funnel
• Enhance positive customer experience & customer satisfaction through timely response to customers' enquiry
• Work closely with Field Sales to develop & identify new opportunities & to maintain / support existing large corporate customers

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Company Name: Teledirect Telecommerce
Position Title: Channel Development Representative (INTEL)
Position Level: Senior Executive
Specialization: Sales-Engineering/Technical/IT (China & Taiwan)
Industry: Sales / Business / Trade / Retail / Merchandise
Date Joined: May 2004
Date Left: Aug 2007

Work Description

In this job, I will

• Search of the potential clients
• Intel production resellers and integrators
• Creation of strong and loyal customer database, creation long-term relations
• Segmentation of database under different conditions
• Contributing into business-operations expansion with Authorized Distributors due dealer attraction
• Attraction participants to Intel marketing programs for integrators and resellers
• Realization of Grey market transformation, production sales channels research
• Establishing business relations with customers (identification of customer needs
• IPI-status customers business-operations support
• Profiling Resellers based on Key Decision Maker, Background History and Business Activities etc.
• Educate and disseminate promotions information. Retain reseller memberships. Build relationship between Intel and its value resellers.
• Go through weekly intensive training on product knowledge, teamwork building and conflict handling and communication skills.
• Have completed & passed Level 1 and Level 2 of Intel Channel Development Representative Assessment
• Manage inbound pre-sales queries as per the correct business processes. Provide information related to products and campaigns. Develop new business and maintain good business relationship with customers. Tracking of issues faced by resellers & escalate it to Intel.
• Have been handling reseller accounts from China, Taiwan and Malaysia.

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Company Name: WTL Transport Sdn. Bhd.
Position Title: VB Programmer
Position Level: Fresh/Entry Level
Specialization: IT/Computer – Software
Industry: Transportation Services
Date Joined: Feb 2004
Date Left: May 2004

Work Description

• Gained experiences in VB programming for report generating like Data Report. Leaved because there has no advanced knowledge can be learned in such working environment where lacked of accommodation like Internet access.

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Company Name: Allstaff Outsourcing Sdn. Bhd.
Position Title: IT Support Trainee
Position Level: Fresh/Entry Level
Specialization: Training & Development
Industry: Call Center/IT-enabled Services
Date Joined: Oct 2003
Date Left: Dec 2003

Work Description

IT Trainee (3 Months Contract)

• Gained Experiences like in technical support and programming in PHP.Leaved because looking for a better working environment and new exposure and experiences in other place.

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Company Name: School of Information Technology
Position Title: IT Trainee
Position Level: Fresh/Entry Level
Specialization: IT/Computer - Network/System/Database Admin
Industry: Computer / Information Technology (Software)
Date Joined: Mar 2003
Date Left: Jul 2003

Work Description

RESPONSIBILITIES:

To develop an AI Web-Based Management System in Department of Artificial Intelligence, School of Information Technology, Universiti Utara Malaysia.

ACCOMPLISHMENT:

Successfully completed dynamic AI Web-Based Management System for Artificial Intelligence Special Interest Group (AISIG). AISIG Web full of function with managing data, like Add data, Search data, Delete data, Edit data, Search Engine, and data view list. Active Server Pages (ASP) is implemented comprehensively and MS Access as database. AISIG Web protected with login user name and password. Admin who successfully login qualified to manage all data meanwhile other user just able to view data only which listed by admin.

REASON FOR LEAVING:

Completed my Practical Training. Seek for better career advancement opportunities and exposure.

Experience Gained:
- Active Server Pages (ASP)
- Advanced-JavaScript
- Norton Ghost -Hardware and software configuration

Awards and achievements

The Best Contact Person 2005 (CCAM-Gold Award) below 50 seats

Academic qualifications

Level: Master's Degree

Field of Study: Business Studied/ Administration/ Management

Major: International Business

University: University Utara Malaysia (UUM)

Grade: -

Graduation date: February 2011

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Level: Bachelor's Degree

Field of Study: Information Technology

Major: Networking

University: Universiti Utara Malaysia (UUM)

Located in: Malaysia

Grade: 2nd Upper Class

CGPA: 3.20

Graduation date: September 2003

Personal biodata

Name: Loo Yew Liang

Address: 33, Kampung Baru, Pekan Lama, 06010 Changlun, Kedah, Malaysia.

Mobile no.: 6-012-5579758

Email: marcusloo79@yahoo.com

Date of Birth: 13 Dec 1979

Horoscope: Sagittarius

Nationality: Malaysian

Gender: Male

Marital Status: Single